I have been changing the Internet for over twenty years as an innovator in online communication. I designed the first online magazine in 1994, I helped launch WebMD in 1998, I've written over a dozen books about digital communication, scores of articles, and regularly present at high-level conferences around the world, including NEXT, SXSW, Voices That Matter, Web Visions, UX New Zealand, MoDev, and Internet Summit.
If you need an experienced hand to help you find solutions that improve your product or services, I am who you are looking for. More than just visual, experience design is about creating products and services that work for your customers and clients, putting them at the center. By deploying well tested designing thinking principles, I can help you set your product's optimal outcome, define customer needs, and discover unseen opportunities.
Give me a call, and let's see what we can do together.